VisualWeaver AI Privacy Policy

Effective Date: October 1, 2025

1. Introduction

Welcome to **VisualWeaver AI** ("the Service", "we", "us"), a service provided through the `SoraVideos.media` website (the "Site"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Personal Information We Collect

We may collect personal information that you provide directly to us, such as:

**Contact Information:** Such as email address.
**Account Credentials:** Such as username and encrypted password.
**Payment Information:** We do not directly process your payment card information. All payments are processed through secure third-party payment providers (e.g., Creem, Stripe, etc.).
**Communications with Us:** Such as support requests, feedback, and emails you send.

We also automatically collect certain information when you visit our Service:

**Device Information:** IP address, browser type, operating system.
**Usage Data:** Pages visited, time spent, clickstream.
**Cookies:** Cookies and similar tracking technologies used for session management and analytics.

3. Your Submitted and Generated Content (AI Content Handling)

This is the core of our data processing. We take your creative content very seriously.

What We Collect:

We collect the data you submit to generate videos ("User Content"), such as text prompts or uploaded images. We also store the videos you generate using the service ("Generated Content") so that you can access them in your account.

How We Use It:

We only use your "User Content" and "Generated Content" to provide the core functionality of the Service, which is to process your request and return the generated video.

How We Share It:

To generate videos, your "User Content" (such as prompts) will be securely transmitted to our third-party API provider (i.e., OpenAI). Your use of the Service is subject to OpenAI's terms of use and policies.

Our Commitment:

We **will not** use your "User Content" or "Generated Content" to train our own AI models. We **will not** sell or share this content with any other advertisers or third parties (except for OpenAI, as it is a necessary part of providing the service).

4. How We Use Your Information

We use the information we collect (excluding your "AI Content") to:

Provide, operate, and maintain our Service.
Process transactions and manage your account.
Send administrative information, updates, and security alerts.
Respond to your comments, questions, and support requests.
Monitor and analyze usage patterns and trends to improve the Service.
Develop new products, services, and features.
Prevent fraud and ensure security.

Last updated: October 1, 2025